The mediator’s world; welcome to the war zone.

It’s a regular Monday morning; it’s 9 am; my new mediation clients, Jenny and Steve, are in the waiting room; I observe they are sitting as far as possible from each other. I notice their body language; both busy on their phones and completely ignoring each other. Not a great start. It has taken quite …

The mediator’s world; welcome to the war zone. Read More »